If your Fritz!Box is not recognised by Clever Fon, this can be due to various reasons:
- Your mobile phone must be connected to the WiFi of your Fritz!Box
- The software of your Fritz!Box is out of date. Please install the latest version on your Fritz!Box:
- To do this, open the Fritz!Box user interface by entering “http://fritz.box” in your Internet browser.
- Click on “Wizard”
- Start the “Update” or “Update Firmware” wizard.
- Restart your Fritz!Box. In many cases this has already helped
- In order for Clever Fon to access your Fritz!Box, the TR064 interface must be activated. If TR-064 is not active, you can easily activate it via the FRITZ!Box interface. Here we explain how that works.